Terms and Conditions

Effective Date: May 16, 2026

Welcome to Pure Food Service BD. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

Pure Food Service BD provides food products and related services to customers in Bangladesh. We reserve the right to modify, update, or discontinue any part of our services without prior notice.

2. Orders and Payments

  • All orders are subject to availability and confirmation.
  • Prices are subject to change without prior notice.
  • Customers are responsible for providing accurate delivery and contact information.
  • Payments must be completed through approved payment methods.

3. Delivery

  • Delivery times may vary depending on location and product availability.
  • We are not responsible for delays caused by circumstances beyond our control.
  • Customers should inspect products upon delivery and report any issues immediately.

4. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor differences may occur.

5. Returns and Refunds

  • Refund or replacement requests must be made within the specified return period.
  • Products must be unused and in original condition for eligible returns.
  • Perishable food items may not be eligible for return unless there is a quality issue.

6. User Responsibilities

Users agree not to:

  • Use the website for unlawful purposes
  • Provide false or misleading information
  • Attempt to interfere with website security or operations

7. Intellectual Property

All website content, including logos, text, images, and graphics, is the property of Pure Food Service BD and may not be copied or used without permission.

8. Limitation of Liability

Pure Food Service BD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

9. Privacy

Your use of our services is also governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.